Careers at AFCS

Program Manager

Full Time

JOB DESCRIPTION

The Program Manager is responsible for performing and/or managing the primary activities below. Additional duties may be in scope as required.

Leadership

· Lead the process of ensuring a workplan is developed and aligned to assist in executing the mission and vision and primary focus areas within strategic plan along with the Program Director to guide all stakeholders of the program.

· Report to the Program Director on the workplan’s progress and activities.

· Serve as a spokesperson for the activities within the workplan along with any other internally appointed spokespersons.

· Act as a communication liaison between the Program Director, staff, and program stakeholders to maintain open, regular, and clear communications.

· May need to serve as the AFCS representative on community boards and committees as needed.

Community Relations & Communications

· Build and maintain strong working relationships with key internal and external stakeholders such as employees, community partner organizations, Indigenous community, funders, provincial government departments, and other clients.

· Regularly communicate with key stakeholders to keep them informed of the work of AFCS and to identify any changes that need to be communicated to key stakeholders.

· Ensure that the mission, programs, products and services of the AFCS are consistently presented in a strong, positive manner to members and stakeholders.

· Attend community events or assign a delegate to represent the AFCS at functions held by community partners or other key stakeholder organizations.

· Monitor AFCS social media sites for key messages and have comfort level with navigating social media platforms.

Operational Planning and Program Management

· Develop a workplan of program activities to align with AFCS’s strategic plan.

· Assign and oversee the departmentalization of activities from the workplan.

· Ensure all activities contribute to the organization’s mission based on the strategic and operational plan and adheres to all policies and procedures.

· Carry out the directives of the Program Director as required/assigned.

· Attend meetings, committee meetings, and other internal meetings required to manage the operations, or where appropriate, assign a delegate.

· Regularly attend member program activities to monitor quality and ensure program satisfaction.

· Implement and maintain AFCS approved policies and prepare procedures to implement organizational policies. Policies should be reviewed on an annual basis and required changes recommended to the Program Director as appropriate.

Human Resources Planning & Management

· Establish a positive, healthy, respectful and safe work environment in accordance with all applicable legislation and regulations.

· Directly oversee/manage work activities of all staff through reporting and status update meetings.

· In partnership with leadership team, recruit, interview, and select staff who have the right skills and competencies to contribute to achieving the AFCS’s mission and strategic plan.

· Ensure all new program staff participate in an employee orientation session to give them an overview of the AFCS and any other required training.

· Manage the performance management process which includes monitoring staff performance regularly through status update meetings, conducting an annual performance review meeting, and documentation.

· Provide regular coaching and mentoring to develop program employees’ skills and identify needs for any training and on-the-job development.

· Ensure consistent adherence to all human resources policies by all staff, and address any issues with employees in accordance with policies.

Financial Planning & Management

· Work with AFCS finance staff to prepare a draft comprehensive annual budget and submit to the Program Director for approval.

· Ensure that adequate funding exists for the planned program, working closely with the Program Director on the workplan and provide updates on its execution.

· Research funding sources, oversee the development fundraising plans, and oversee the timely writing and submission of funding proposals, working with AFCS Team, to increase funds.

· Administer AFCS funds based on Program Director’s approved budget and monitor the monthly program cash flow.

· Provide the Program Director with quarterly comprehensive and accurate financial and program reports.

· Ensure all assigned funding agreement requirements of are met and all reporting is done in a timely manner; while adhering to eligible costs within program.

Risk Management

· Identify and evaluate the risks facing the program that could impact the people, property, finances, goodwill, image, and implement measures to control and reduce risks.

Knowledge, Skills & Abilities

· Knowledge and cultural sensitivity of Aboriginal culture, values, history, and traditions are mandatory. Knowledge of Aboriginal language is beneficial.

· Knowledge and understanding of the Friendship Centre movement in Canada is desirable.

· Excellent leadership, team building, and interpersonal skills – must have.

· Previous work experience leading a work team of direct report staff.

· Knowledge of federal and provincial legislation applicable to voluntary sector such as labour standards, human rights, occupational health and safety, charities, taxation, CPP, EI, etc.

· Strong professional judgement and decision-making ability.

· Able to motivate, support and develop others.

· Record of achievement in a dynamic, multi-stakeholder environment.

· Exceptional communication, negotiation, and presentation skills.

· Able to resolve conflict and facilitate group processes.

· Comprehensive financial and analytical background.

· Experience in strategic planning and budget preparation.

· Upholds and demonstrates AFCS values and mission.

To apply, please email your cover letter and resume to: [email protected]

Updated: February, 12th/2025